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Orders will be processed and fulfilled within 1 to 2 working days.
Once your order has been shipped, you will receive an email with a tracking code where you will be able to follow the status of your shipment.
If you need any further help with tracking your shipment, our customer service team is always happy to help you.
You have 30 days of your delivery date to return, exchange or fully refund your item.
Simply just send our customer service team an email and we will be happy to help you initiate a refund.
We believe in the quality of our products, which is why we offer an extended 30 day money back guarantee on all of our products.
if you are not fully satisfied for any reason, simply just send our customer service team an email and we will be happy to help you initiate a full refund.
WHAT CUSTOMERS SAY
"Beautiful Products"
Always beautiful products, ordering for the third time now, and I'm super happy with them!
Raya L.
"Fast Shipping"
I ordered my package last week, and it took a few days to arrive, very fast shipping! Great quality, dress is fab!
Elizabeth J.
"Fantastic Products"
Fantastic products at affordable prices. What really stands out even more is their customer service. Superb!
Sara K.
"Absolutely Stunning"
Purchased for my anniversary dinner, the dress fit me perfectly and I’m very pleased! Absolutely stunning, will be back for more!
Olivia P.
“Super soft and classy”
I love this! I ordered the 2XL and it fits perfectly. Super soft and cosy, ill be coming back for more very soon!
Jennifer W.
“Obsessed with this dress”
Obsessed with this dress, I was worried it might be too long on me but with the right she it’s perfect. It will be perfect for summer weddings or even just day trips.
Libby P.
“Perfect fit”
Loved everything about this dress, the fit was perfect! Ive gone and ordered 5 more items from Chantelle London since :)
Melissa S.
“Excellent quality”
This dress is everything I wanted and more! Excellent quality, beautiful silhouette! Very classy!
Ashley J.
OUR GUARANTEE
We started Maison De Mémoires in 2014 with a passion driven by quality fashion pieces, exceptional customer service and always keeping up with the latest fashion trends. delivering quality fashion at affordable prices.
We fully stand behind our products, which is why we offer a 30 day money back guarantee. If within 30 days of receiving your product, you are not completely satisfied with your purchase, we will give you a full refund no questions asked!