Shipping Information

We offer Free Shipping to the following countries:

- 🇺🇸 United States: Free
- 🇬🇧 United Kingdom: Free
- 🇦🇺 Australia: Free

Standard shipping rates apply:
- 🇪🇺 European Union: $9.95
- 🌍 Rest of World: $14.95

Order Processing & Delivery

All orders will be processed within 1 to 2 working days. Once your order is placed, your order will be packaged and shipped, with delivery taking an additional 7-10 days.

Tracking & Support

Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you.

Should you need any help with tracking or have any questions, our customer service team is always available to assist you.

Returns & Exchanges

We are dedicated to delivering the highest quality garments. We want you to be completely satisfied with your purchase. We are happy to assist with refunds, exchanges and returns under the following conditions:

Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund. To qualify for a refund , the item must be in its original, unworn, and unwashed condition with all tags still attached.

Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.

How to Return or Exchange Your Item:

Contact our customer service team within 30 days of receiving your order.

Provide your order number and details about the item(s) you wish to return or exchange.

Once we confirm your return or exchange request, we will send you instructions on how to proceed.

Please note that the customer is responsible for return shipping costs, and we recommend using a trackable shipping service to ensure your return reaches us safely.

Our Quality Guarantee

We take great pride in the quality of our garments, ensuring each item is made to the highest standards of detail and design.

If, for any reason, you're not completely satisfied with your purchase, we offer a full refund for any returns. We believe in the value of our creations and want you to feel confident in your selection. Simply return your item within 30 days of receiving it, and we'll issue you a full refund for the full value of your purchase.

Your satisfaction is our priority, and we want to ensure you enjoy the timeless quality of Maison De Mémoires for years to come.